Shipping policy

Delivery Times

Delivery times range from 3 to 7 days after payment confirmation. This is an estimated timeframe and may vary depending on the customer’s location, product availability, and other external factors.

Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. During this period, we prepare, package, and ship your order.

Shipping Tracking

Once the order has been shipped, a tracking code will be provided within 1 to 3 business days. Customers can check the status of their delivery using the tracking code provided. Tracking is available via the link: Shipping Tracking.

Customer Service

For any questions or concerns related to delivery, our customer support team is here to assist you. Please contact us by email at ekroz@ekroz.com.